We accept payment by credit card, debit card, PayPal and PayNow. For Payment via credit/debit cards, please check out using Paypal. Paypal is able to handle credit/debit card payment without having the need to sign up for an account. For Payment via PayNow, please check out using Manual Payment.

Yes, PayPal is able to handle credit/debit card payment without having the need to sign up an account.

Please check out using Manual Payment when placing order. 1) Scan the QR code below or enter our UEN number T18LL1421L. Ensure that Lush Pleasures LLP is indicated as the entity name. 2) Indicate the purchase amount as required. 3) Indicate the order number in the reference number field. For example, #10010

Yes, we do offer same day delivery (Monday to Saturday exclude Public holiday) at a flat rate of $20.90 islandwide. Cut-off time for same day delivery is 3pm. Delivery time will be between 5 to 10pm.

Yes, rest assured it will be 100% discreet! Ensuring your privacy is our utmost priority. All orders will be double-wrapped and sealed in either mailer bags or boxes for maximum discreetness.

Once we receive your payment, your order will be processed and delivered within 3 business days.

No, we currently do not offer self collection.

Once we have received your payment, you should expect the item to be delivered within 3 business days. Please email us at info@toybox.com.sg if you did not received your item.

If your received item(s) fail to function, kindly email us at info@toybox.com.sg within 7 calendar days - with your order number, name, contact number and attached photo(s) of the faulty item(s). Video to be attached in the email for electronic item(s).

In the event if a wrong item was being delivered, we will replace it with the correct item as soon as possible. Please email us at info@toybox.com.sg within 7 calendar days - with your order number, name and contact number.

All items sold are non-refundable or exchange once purchased.